The Centralized Care Coordinator II establishes relationships with patients to provide support, encouragement, and counseling by telephone for patients who are struggling to meet chronic condition treatment goals. Provide this support through motivational interviewing, education and linking patients with applicable community assistance. Maintains strong working relationships and open communication channels with the Clinical Care Coordinators and providers throughout First Physician Group (FPG) in order to facilitate communication about patients. Manages and maintains disease specific registries. Provides clinical coverage to FPG offices when necessary.
- Require three (3) years of experience in a physician office setting.
- Require active Registered Nurse or Licensed Practical Nurse licensure, or RMA/CMA with five (5) to seven (7) years of experience.
- Prefer demonstrated effective leadership skills and understanding of group processes, teamwork, and site/cost center-based management.
- Prefer demonstrated skill in establishing and maintaining effective working relationships, strong communication skills at all levels, ability to analyze problems and consistently follow through on the solution, knowledge of third party payers.
- Prefer experience with an electronic practice management and electronic health record.
- Prefer demonstrated knowledge of electronic practice management and electronic health records software along with skill in all Microsoft office software programs (Word, Excel, Outlook, and Power Point).
- Prefer ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
- Prefer previous supervisory experience.
- Prefer demonstrated professional and caring attitude to patients, co-workers, and all customers of the organization.
- Prefer ten (10) years of experience in a physician office setting.
- Minimum High School Diploma or Equivalent
- High School Diploma, GED or Certificate
Required License and Certs
Cardio Pulmonary Resuscitation
All applications must be submitted on the SMH Careers Website here. Reference Job ID 424178.
Centralized Clinical Services
1921 Waldemere St.
Sarasota , FL 34239